Contact information
Last Updated: July 14, 2026
Thank you for visiting Merlow.
We are committed to providing reliable customer service and ensuring that your shopping experience is smooth and enjoyable. If you have any questions regarding your order, our products, shipping, returns, or any other inquiries, please feel free to contact us using the information below.
Our customer support team strives to respond to all inquiries within 24 business hours.
Customer Support
Store Name: Merlow
Email: admin@merlow.shop
Phone: +1 469-274-4174
Business Information
Legal Representative: Nathan Taylor Ligon
Business Address:
1409 Lucille Dr, Mesquite Texas 75149, United States
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
Messages received outside business hours, on weekends, or during public holidays will be answered as soon as possible on the next business day.
Support Scope
We are happy to assist you with:
- Order status and tracking
- Shipping and delivery inquiries
- Returns and refunds
- Product information
- Payment assistance
- General customer support
If you contact us about an order, please include your order number and the email address used during checkout so we can assist you more efficiently.
We appreciate your trust in Merlow and look forward to serving you.